Terms

Last updated October 1, 2026

The trial, and what happens at the end of it

A new workspace on the Growing plan starts with a 28-day free trial. No card is needed to start it, and nothing is charged during it.

To keep writing after the trial, the workspace owner adds a card from Billing in the admin panel, at any time during the 28 days. We remind the owner, in the app and by email, before the trial ends.

Once a card is on file, the subscription starts when the trial ends, and that card is charged automatically, at the seat count and billing period shown at checkout. Nothing further is required from you for that to happen. If you do not want it to happen, cancel before the trial ends (see Ending it, below), and there will be no charge.

If no card has been added when the trial ends, nothing is charged. The workspace becomes read-only: nothing is deleted, everything already written stays readable, and adding a card turns writing back on.

To be plain about the renewal, because it is automatic:

You accept these terms at checkout, when you start your trial, and we send a confirmation once the subscription starts. If any of this is presented to you unclearly, tell us and we will put it right.

Seats and price

Quoted prices exclude applicable taxes. The customer is responsible for them.

Ending it

The workspace owner can cancel at any time, from Billing in the admin panel. You can also write to care@temposcope.ai and we will cancel for you. Either way, the screen says what stops and what is kept before anything changes.

Cancelling takes effect at the end of the trial, or at the end of the period you have already paid for. Until then everything works as normal for everyone in the workspace, and the owner can change their mind on the same screen. If you cancel during the trial, you will not be charged. After it ends, the workspace becomes read-only exactly as described in If payment stops, below: nothing is deleted, everything already written stays readable, and starting the subscription again turns writing back on.

Canceling stops future invoices. Cancellation stops renewal and access continues through the paid-through date and we do not refund automatically for time already paid for. If you think a refund is owed, ask us and we will look at it: how much of the term was used and what was said to you both matter, and neither is something a rule can decide in advance.

Fees already paid are not refundable except where we agree otherwise or where the law requires it. Canceling part way through a period does not create a credit for the rest of it. Nothing here takes away a refund right you have by law, and where the two disagree the law wins.

Neither side has to give notice to end this. You can cancel at any time, from Billing or by asking us. We can end it if you are in material breach of these terms and have not put it right after we have asked, or if we stop offering the product, in which case we will refund the unused part of anything you have already paid.

If payment stops

Two things happen, and the second one ends access.

First the workspace is frozen. Everything already written stays and stays readable, everyone who has signed in before still can, and writing is paused: no new updates, comments, actions or people, and no questions to the assistant. This happens on its own once we stop being paid, and starting the subscription again lifts it immediately.

Then we may close the workspace. A closed workspace cannot be opened by anybody: everyone is signed out and nobody can sign back in, including the owner. That is a decision a person makes rather than something a failed payment triggers, but a workspace that has not been paid for will not stay open indefinitely.

Closing is not deleting. Everything your team wrote is kept, and we can reopen the workspace or provide an export if you ask. Reopening it does not restart the subscription: the owner of the workspace has to buy it again, and until they do, the workspace is frozen as above.

We will not close a workspace for non-payment sooner than 30 days after it is frozen, and we keep a closed workspace for at least 90 days after closing. During those 90 days you can ask us to reopen it or to export what is in it, and we will not refuse either. After that we may remove it, and we will tell the owner of the workspace before we do.

Your content

What your team writes is yours. We hold and process it on your instructions so that we can provide the product, and we do not sell it. What we collect, who it is shared with and how long it is kept is set out in the privacy policy, which is written from the same source as this page.

When a workspace is closed we archive it rather than delete it, so the record can be restored if you come back or ask for an export. If you need it removed rather than archived, write to privacy@temposcope.ai, and we will tell you what we can do and how long it will take.

You keep all rights to what your team writes. To run the product, you give us permission to store it, back it up, process it, and show it to the people in your own workspace who are meant to see it. That permission exists for that purpose and no other: it is not a license to publish your content, to show it to anyone outside your workspace, or to sell it, and it ends when your content does.

Temposcope and its subprocessors do not use Customer Content to train models. Some features send the words you write to an AI provider so it can answer a question or draft a summary. Who that provider is, and what they are permitted to do with it, is in the privacy policy, because it is a fact about them rather than a promise we can make on their behalf. We maintain reasonable administrative, technical, and organizational safeguards.

Confidentiality

Your workspace may contain information that is private to your organization. We treat that information as confidential.

We will only use or disclose your confidential information as needed to provide, maintain, secure and support Temposcope, as you instruct us, or where the law requires us to. We limit access to people and service providers who need it for those purposes and who are required to protect it.

We will use reasonable care to protect your confidential information and at least the same care we use to protect our own confidential information of a similar kind.

Information is not confidential if it was already lawfully known to us without a duty of confidentiality, becomes public through no fault of ours, is received lawfully from somebody else without a duty of confidentiality, or is independently developed without using your confidential information.

If the law requires us to disclose your confidential information, we will tell you beforehand where we are legally permitted to do so.

Temposcope and your right to use it

Temposcope belongs to us. That includes the software, design, technology, documentation, branding and other parts of the product that we create. These terms do not transfer ownership of Temposcope to you, just as using Temposcope does not transfer ownership of your content to us.

While your subscription is active, we give you and the people you invite to your workspace a limited right to access and use Temposcope for your organization’s internal business purposes, subject to these terms.

You may not copy, sell, sublicense or redistribute Temposcope, try to obtain its source code except where the law expressly permits it, or use it to build or help build a competing product.

The right to use Temposcope ends when your subscription or right to access the product ends.

Product feedback

We want to hear what works, what does not, and what you think Temposcope should do next.

If you voluntarily give us ideas, suggestions or other feedback about the product, we may use them to improve, develop and operate Temposcope without owing you payment or needing further permission from you. Giving us feedback does not give us ownership of your content or other confidential information.

Acceptable use

Use Temposcope for its purpose, and do not use it to break the law, to infringe somebody else’s rights, or to store material you have no right to store. Do not try to reach another customer’s workspace, probe or circumvent the isolation between them, disrupt the service for others, or resell access to people outside your organization. You are responsible for the people you invite into your workspace and for what they do in it.

If something is seriously wrong we may suspend a workspace. Suspension is the same freeze as non-payment: nothing is deleted, the record stays readable, and writing stops. We will tell the owner of the workspace why and what would lift it, and we will lift it once the cause is fixed.

Whoever creates or buys a workspace represents that they have authority to bind the organization.

Availability, warranties and liability

There is no uptime guarantee on the Growing plan. We work to keep Temposcope available and we do not promise a percentage, because we would rather not promise one than promise one we have not built the operations to stand behind. Org plans can carry a commitment; ask us.

Beyond what is written here, the product is provided as it is, and we do not give other warranties: we do not promise it will be uninterrupted, error-free, or fit for a purpose you have not told us about. Some warranties cannot be excluded by law, and we do not try to exclude those.

Neither of us is liable to the other for indirect or consequential loss, or for lost profits, revenue or goodwill. Our total liability arising out of these terms is limited to what you paid us in the twelve months before the claim. Neither limit applies to death or personal injury caused by negligence, to fraud, or to anything else the law does not allow us to limit.

Changes to these terms

We may change these terms. If a change materially affects you, we will email the workspace owner at least 30 days before it takes effect, and the date at the top of this page will move. Smaller corrections take effect when they are posted.

If you do not accept a material change, cancel before it takes effect, and we will refund the unused part of the period you have paid for. Continuing to use Temposcope after that date means you accept the new terms.

Governing law and disputes

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules, and the state and federal courts in San Francisco County, California have exclusive jurisdiction.

Before either of us starts anything formal, write to the other and give them 30 days to sort it out.